Dear Sir

I’m sorry for the delay in returning the enclosed report. We did have a telephone call last night but i may have sounded a little unsure as i was a bit sleepy!

We have just had a conservatory and waiting french doors for our lounge but i just wanted to add that we were extremely pleased with your salesman’s and the workforce. Your salesman was not pushy, if he had been he wouldn’t have got the order, and every team you sent could not have been better. We have already recommended your company to a neighbour in Sherbourne who is currently getting quotes! I hope you win the business, this is one company we wont be seeing on Cowboy Builders!!

Thanking you and your workforce one again

Yours Faithfully

Mike Smith